I decided to enter back into the world of Apple yesterday, by purchasing one of the new MacBooks (I was the biggest Mac lover from 1992-2000). It was basically my first time in the Apple store as a consumer, and I had brought 3 other friends in with me that wanted to buy MacBooks. Let me say I was a little underwhelmed.
Apple basically had $8k in sales right there ready to be purchased, but we were told that they would't sell any MacBooks without a personal shopping appointment. I was pretty much ready to give up right then and there because the whole idea of needing an appointment for them to scan a box at the register is ridiculous. Especially since there were plenty of "geniuses" around that could help you buy anything else. So reluctantly I made an appointment for later in the day.
And when I came back for my appointment....they were sold out of the model I wanted.
I think that pretty much ends my short time as an Apple Store customer.